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Situation Report
As of
02 February, 2008
Presently our lead time is running
about 3 to 4 weeks.
Since 1 March we have had a
multitude problems with the host server provided by Ipowerweb. We've
experienced several outages and during the month of May our site was hard
down for 12 days. The email server was seriously effected (many of the
incoming email messages and order notifications were trashed by the
server). The problem was fixed over the past several weeks and as of 15
October everything appears to be running normal.
We had to re-code each web
page, which was a very time consuming task, this was completed on 16
October.
The server problem did not
effect your completed orders, they are stored on the Paypal Secure Server.
Although we may not have received an email notification due to the outage,
we do have your order info stored online in our Paypal account log files.
We are still uncovering older
orders which were dumped into trash by the email system while we were
experiencing the outages. This backlog should be cleared up soon.
If you have not yet received
your order and it is past 6 weeks, send me an email and I'll jump right on
it.
email
Tennessee is working out better than expected, In early October 06 I
purchased real estate outside of Smithville and began moving on 20
November.
The office was completed on 11 January, I basically converted a (3) car
garage to a (1) car garage. Now we've got a ton of room, and I've got some
long needed help by way of 3 very close Friends who are also Disabled
Veterans.
Sorry for all the delays, Guys, we will be burning the midnight oil to get
the older orders out in a more timely fassion.
Some of the prices have gone
up a little, but this was necessary in order to afford the extra help.
When you get your material, check everything over good for errors, we are
all Disabled Vietnam Vets here, and most of us are older than water,
(meaning that our old eyes aren’t what they use to
be), there may be an occasional mistake. If you catch any,
drop me an email and I’ll send out a replacement ASAP.
I know that my lead time delays in the past have had many of you
justifiably, frustrated.
Thanks for hanging in there.
Semper Fi,
Bob
Bob Neener Military Certificates
716 Rolling Acres Rd
Smithville, TN 37166
SGT USMC 1964-1968
Vietnam Golf Co 2/9 - Lima Co 3/3 1965-1966
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